“Because beauty should always feel effortless — even when you change your mind.”

💞 RETURNS

✅ Returns accepted within 14 days of delivery.
🧴 Items must be unused, unopened, and in original packaging.
💌 To initiate a return, email support@caminshioncosmetics.com with your order number and reason for return.
📦 Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
💳 Approved returns receive a refund or store credit once the item is received and inspected.
🕓 Processing time: 3–5 business days after approval.
🚫 Non-returnable: Opened or used cosmetic products (for hygiene reasons).

❌ CANCELLATIONS

⏱️ Orders can be cancelled within 12 hours of placement if they have not yet shipped.
🚚 Once an order has shipped, it can no longer be cancelled — a return request must be submitted instead.
💌 To cancel, contact us immediately at support@caminshioncosmetics.com with your order number.
💖 Approved cancellations are refunded in full to your original payment method.

💳 REFUNDS

💵 Refunds are issued to the original payment method or as store credit upon request.
⏳ Processing time: 3–5 business days after the returned item is received and inspected.
🚫 Shipping fees are non-refundable unless the product was damaged or incorrect.
💬 Customers receive an email confirmation once the refund has been processed.
🪞 Refunds for returns or cancellations will appear on your statement within 5–7 business days, depending on your bank.

🔁 EXCHANGES

🔒 For hygiene safety, opened or used cosmetics cannot be exchanged.
💔 Exchanges are approved only for damaged, defective, or incorrect items.
📸 Issues must be reported within 48 hours of delivery with photo proof attached.
🎁 Once verified, a replacement item will be shipped at no additional cost.
💌 Email support@caminshioncosmetics.com to start an exchange request.

🌸 CUSTOMER CARE PROMISE

Caminshion Cosmetics™ stands behind every Lavish Stick Lip and beauty product we create.
Our goal is to deliver luxury, confidence, and care — from checkout to your doorstep.
For any questions or concerns, contact our support team anytime at support@caminshioncosmetics.com.